Terms of Service (Dispute Resolution & Use of Platform)

1. Purpose of the Platform

CSS.ink (“the Platform”) provides tools that allow users to submit dispute information and receive AI-generated suggestions for potential compromise or resolution.

The Platform is designed to assist communication and decision-making. It does not provide legal advice, legal representation, or binding determinations.

2. No Legal Advice

By using the Platform, you acknowledge and agree that:

• All outputs are informational and suggestive only
• The Platform does not act as an attorney, mediator, or arbitrator
• You are responsible for evaluating any suggested compromise before accepting it

3. Agreement to Alternative Dispute Resolution (AAA)

By submitting a dispute to the Platform, all participating parties agree that:

If the parties are unable to reach a resolution using the Platform and choose to pursue formal dispute resolution, they will:

1. First attempt mediation, and if unsuccessful,
2. Proceed to binding arbitration

Both mediation and arbitration shall be conducted through:

The American Arbitration Association (AAA)

Additional Conditions:

• The parties agree not to pursue litigation in court except where required by law or where arbitration is not enforceable.
• Arbitration shall be conducted in accordance with AAA rules applicable to the nature of the dispute.
• The location (in-person or virtual) may be mutually agreed upon or determined under AAA rules.

4. Requirement to Submit Outcome and Feedback

If a dispute proceeds to mediation or arbitration outside the Platform, all participating parties agree that:

The final decision, settlement, or arbitration award will be submitted back to the Platform. The submission will include:

• A summary of the final outcome
• Any reasoning provided by the mediator or arbitrator
• Feedback on why the Platform’s suggestions were not sufficient or used

Additionally:

The mediator or arbitrator may be requested (but not required) to provide:

• Observations about missing information
• Suggestions for improving clarity, fairness, or completeness of the Platform’s outputs

5. Use of Submitted Data

By using the Platform, you grant CSS.ink a non-exclusive, royalty-free, perpetual license to:

• Use submitted dispute information
• Use outcomes, decisions, and feedback
• Analyze patterns and resolution effectiveness

This data may be used to:

• Improve AI models
• Enhance product features
• Refine dispute resolution suggestions

Privacy Note:

Personally identifiable information may be anonymized or aggregated where appropriate. The Platform will take reasonable steps to protect sensitive data but does not guarantee absolute confidentiality.

6. Voluntary Participation

• Use of the Platform is voluntary
• Acceptance of any suggested compromise is voluntary
• Participation in mediation or arbitration is agreed to only if the Platform process does not resolve the dispute

7. Limitation of Liability

To the fullest extent permitted by law:

CSS.ink is not liable for:

• Decisions made by users
• Outcomes of disputes
• Reliance on AI-generated suggestions

The Platform does not guarantee:

• Fairness
• Accuracy
• Completeness
• Enforceability of any suggested resolution

8. Good Faith Use

Users agree to:

• Provide accurate and complete information to the best of their knowledge
• Participate in good faith
• Not misuse the Platform to manipulate or misrepresent disputes

9. Acceptance of Terms

By submitting a dispute or using the Platform, you acknowledge that:

• You have read and understand these terms
• You agree to be bound by them
• You agree to the dispute resolution process described above

10. AI-assisted decision feature

If you use the feature that sends the same question to multiple AI providers and receives a synthesized or tie-breaking response, you agree that those inputs and outputs are subject to Sections 2, 5, 7, and 8 above, and that no single model output is legal advice or a binding outcome.