why are tickets available on stubhub but not ticketmaster why are tickets available on stubhub but not ticketmaster

In other cases, a reseller may be selling you tickets they haven't even secured yet. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. Tap Transfer. Thats the reason the StubHub experiment didnt work. Plain and simple, wrote TJ Platt from Arizona. Vivid: $271 - $515. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. It also included MIT economist Sara Fisher Ellison. It allows you to become the original seller or the reseller by following a few easy steps and rules. Having an extremely large volume allows them to lower their margins. Not looking for Taylor Swift? After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Specify the number of tickets you want to pay for. Re: Can I sell tickets from Ticketmaster non eligible for resale? [2022], Ticketmaster vs Ticketek: Which Is Best For You? Swift will perform more . [2022], TickPick vs StubHub: Which Is Better For You? Should you. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Because the Ticketmaster and Live Nation websites provided reasonably conspicuous notice of the Terms to which Ticket Purchasers unambiguously manifested assent, Judge Danny J. Boggs wrote when explaining the latter ruling, we hold that the district court did not err in determining that the Terms, including the arbitration provision, were valid and binding., Those Terms contain a mandatory arbitration agreement which broadly applies to any claims relating to the use of Ticketmaster and Live Nations sites, products, or services, spelled out the companies, which are pushing ticketing-reform legislation of their own. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. I'm confused. 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But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. In 2010, it merged with Live Nation under the name Live Nation Entertainment.. On the landing page, you will witness a big white box through which you can start searching for events directly. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. There isn't any individual resale fee on these transactions. There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. Buy and sell your Taylor Swift tickets today. How can I change my bank details for my resale order? The prices fluctuate according to the value of the tickets. At no point during the panel did it come up that TicketMaster has been the subject of both state and federal government scrutiny in more than one country for years because of its fees. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. Select "Tickets" from the drop-down menu. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. Note: you can edit the price you have entered or you can always delete your listing. The delivery fees are determined by the venues. No one else can do that. No tickets available. It has tickets to book online like theatre, family events, sports, concerts, and other events. You would transfer the tickets from your Ticketmaster account to the buyers email address. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. . You can use the price filtering tool to find the best seats for your budget by looking at venue maps. Asked why StubHub charges a fulfillment fee for tickets the customer prints out at home, Lawrence said that theres a flat fee for PDF-type tickets because the seller has to upload it. He also said that his companys experiment with showing all-in pricing at the start of the purchase process presenting the total cost of the ticket including fees up front only confused people and lost his company business. Is there any way I am able to give these tickets to the buyer? Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. Stocksy. Ability to search by ticket number and amount you want to spend. Does anyone know of another way to get ahold of their support? Sat, 17 Jun 2023, 17:00. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . Since the pandemic, he's seen a "gargantuan amount, an absurd, crazy amount" of fraud through Facebook and other platforms. Required fields are marked *. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. [2022], Gametime vs Ticketmaster: Which Is Better For You? (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. Phone support during select hours on weekdays and weekends. (Meanwhile his employees make an average of around $24,000 a year). Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Ticketmaster vs Stubhub. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. Social media is another potential landmine for fans, Gray said. Season Ticket Memberships. discussing Ticketmasters Verified Fan program. The prices and their ranges will depend on every event you have chosen. FanProtect service helps find replacement tickets if something goes amiss. A place to discuss and share all matters concerning singer, Lana Del Rey. How do I fix this ? 3. "A lot of these companies that live month to month or on three-month. Great, but HOW?? I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study. Help us improve this article with your feedback. The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. When you get to the checkout, you'll be shown the total cost of your order. There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. You should be able to transfer them from your Ticketmaster account. [2022], Ticketmaster vs Live Nation Which One Is Best Option? According to the GAO study, while sporting event ticket fees average 20 percent of face value, concerts are even worse, averaging 30. 7 best ticket site alternatives to Ticketmaster. On the website, enter the ticket details. Sat, 17 Jun 2023 | display: none !important; We want to hear from you. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. Co-authors are Sarah Moshary of the University of Chicago; Kane Sweeney, former head of data science for StubHub and now of health-tech startup Mindstrong; and Thomas Blake, an economist and data scientist now with Amazon. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. I can't see my Resale tickets available to buy on the website. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. A-List Members gain access to the best seats and the lowest prices. Is that normal? Alex Murdaugh stands guilty of killing his wife and son. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. Press question mark to learn the rest of the keyboard shortcuts. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. Not looking for Taylor Swift? They'd inadvertently bought fake tickets. [2022], Ticketmaster vs Vivid Seats: Which Is Better For You? This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. Ticketmaster's customer service includes: In addition, the FanProtect service ensures that the customer support team will help you get new tickets or explore alternative options if there are problems with your original tickets. Click the Sell Tickets button or the Sell button on the app. You would transfer the tickets from your Ticketmaster account to the buyer's email address. There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. To explore this idea, the researchers examined how users clicked around StubHub. If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. It was moderated by Michael Ostheimer, an attorney for the FTCs advertising practices division. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and. As one member said after canceling their seats this sucks!. Obviously, were used to paying fees anytime we buy tickets online. Unable to transfer Tickets Ive sold. I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. Ability to get tickets without visiting box offices in person. You are not required to use the same device you used to book the tickets. Customer service all the way to your seat, 2000-2022 StubHub. Or maybe at least know why all of a sudden I cant transfer tickets. [79] Id guess brokers who have confidence theyll get tickets. Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? Remember, the receiver's email address must be different to the sender's email address. In most cases, tickets arent issued until 24 hours before the event. Its art. I think weve already covered that.. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. Economic theory has pretty clear predictions on how hiding mandatory fees makes consumers buy more, and prior work hinted at the kind of behavioral biases that we were likely to see, Tadelis said. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. Why are tickets available on Stubhub but not Ticketmaster? The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. So, it is considered the best competition in front of Ticketmaster. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. ET. newsletter. Ability to narrow search parameters with advanced filtering. With that said, you may still find yourself dealing with some additional checkout fees. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. Something went wrong. Full refunds from participating venues within 72 hours of ticket purchase. Order processing fees are another type of convenience fee. From the sellers side, 15% of the face value will be detected in the name of fees. For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. Select the tickets you want to transfer. Brooks was born in Tulsa, Oklahoma, in 1962. 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