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I'd rather sit at home and watch a movie on tv. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. The theater wouldn't accept Fandango tickets for a refund. Paragon follows the MPAA guidelines for rated R movies which states: An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Yes! How Do I Change My Seats? Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. What are the rules for contests and giveaways? Once I tried to purchase online they said that my card wasn't activated. They would not refund my money although I did not attend the movie and they will not get you in contact with management or anyone other than whoever you get on the phone or by email. I will never use this service again and I was shocked when. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! Companies can ask for reviews via automatic invitations. There customer service is terrible. Do You Sell Gift Cards? It's a long and frustrating process. Still no response from Fandango. Paragon Theaters is proud to be a partner of Fandango. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. Tldr: Longshot, but is there a way to transfer my AList to a completed (out of pocket) purchase? Precious metals are still not accepted. The ticket says something like skip the line and go straight to the ticket taker to scan the tickets, but no barcode or image is showing up. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. By refunding that ticket you lose the right to accumulate VIP+ points. I had to re buy the tickets at the box office. We also ask that you leave the masks at home. Restrictions may apply for Black, Yellow, Green, and Red Tickets. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. I know for certain it was once it was purchased. Employment Doesn't do anyone any good to get a reply 2 hours or more later. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Tickets purchased online are subject to a per ticket convenience charge that is non-refundable. Some types of passes cannot be used for newly released films. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. Senior prices vary by theater. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). If you prefer calling, you can request a refund on the phone. No thanks I will call the theaters they know where they are located. Did not receive the confirmation email until 1 hour after the show started. *3D Upcharge. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. We use dedicated people and clever technology to safeguard our platform. Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. No, you cant. Gift Cards Offers. Someone needs to shut them down if they cant do better than this. Advertise 2006-2023 Viewpoints. The Paragon Village 12 no longer has a dress code, as of January 31, 2018. This is illegal and I will not just forget and move on. Please email your request to questions@paragontheaters.com. It usually takes about 72 hours for the Customer Support team to respond to your query. Never ever deal with these people. checks for MPAA guideline adherence at the doormans post and theatre checks. You'll also get a free ticket on your birthday! Penny Lanes Bowl & Games If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866)857-5191 and they can help resolve your issue. The Regal Crown Club FAQ's can be found here. As it takes up to 72 hours for you to receive a response, you can submit your query via LiveChat as well. AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. I was able to make a reservation immediately! Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! Parents are urged to learn more about the film before taking their children to see it. If you need to refund your ticket order, please reach out to the box office or contact the theater directly. You can check your Gift Card balance anytime. Now unless I cancel the reservations I actually want, I can't use A-List until after Avengers. Totally inflexible. No, you cant. Applicants must also present a negative TB test or chest xray within 6 months of hire. Your Fandango A-list tickets should be in your A-list reservations. When Fandango works, it's fine. FAQs Children under 3 are free except in reserved seating and recliner locations. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). Select why you want to continue (Refund or Exchange) Health & Safety Action In Regards to the Coronavirus. Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? We will fax your bank on your behalf and, if you so choose, contact Fandango for you. You can request this refund, Pricing varies by location. Also, thanks for the suggestion of looking on the app. Why in the world would I want to sign up for a program that reroutes me to another state and then requires me to immediately call for a refund or exchange or I won't get one. How Can I Get a Movie Ticket Refund With DoNotPay? But the purchase went through according to AMC cause it was using one of my reservations. Since I did not cancel my tickets before the movie the refused to refund tickets. All other General Admission seats do not allow for direct dine-inservice. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do all movies have to be rated? That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. The application is provided on an "as-is" and "as available" basis. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. Children under 3 are free except in reserved seating and recliner locations. Films in 3-D may not be available at all locations. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. Extremely hard to get a hold of once purchased. Press I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. I have reached out to customer service multiple times with no response. Please notify your group sales team member if you do plan on bringing in a cake for your event. All Fandango rewards customer services employees dont want giveaway free moneys, gift cards, and stuffs to customers anymore. An R rating may be assigned due to, among other things, a film's use of language, theme, violence, sex, or its portrayal of drug use. Their response was that the promotion had ended, nothing they can do. All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. Dolby ATMOS If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account. No, the system is not designed to serve the function of "critic." In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. You must be 21 or older to purchase tickets in Balcony and Director's Suites. What Do I Need to Pick Up My Tickets? Fandango does not offer partial refunds either. The booking fee is non-refundable. Completely fraudulent activity. Join our "virtual" program at this link. If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. Never ever deal with these people. They should be able to refund to your A-list account. Sit back and relax while we do the work. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. Sign up for our e-showtimes by clicking on the email icon on our website home page. Will I Geta FREE Movie Ticket on my Birthday? Please check your local theater under the Ticket Pricing tab. I lost my Diamond Rewards Card--what do I do? For more information on this policy, please visit www.mpaa.org. For extenuating circumstances, please consult theatre management. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. I accidentally bought a ticket to the wrong movie. Click on the link you can find under a headline Refund/Exchange. They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". AMC gift cards that start with 6006 . No. When I purchase tickets online, it requests a zip code, but what if you're from Canada? Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. When you call a recording comes stating they are busy and to call back later, the website chat you have an hour wait. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. I think Fandango is good only if you wanted to go see a highly anticipated movie on the premiere date and you wanted to secure a seat to the movie. We use Orville Redenbacher popcorn kernels from ConAgra. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. I bought my ticket on the website, can I transfer it to the Regal mobile app? Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Any money or points on thecard will be merged to the account number you want to keep. Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. As long as you complete your request and submit it before the show starts, you are eligible for a refund. If you want to request a refund via email, here are the steps: Find the confirmation email you received. Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. We are not unfamiliar w/ the use of a computer. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . Discounts are available on purchases of $10,000 or more. What Does the Fandango Refund Policy Say? The fee is detailed (listed as "booking fee") on your order summary at checkout. Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. I e-mailed. They lied and said that there had been a report of fraud and they refused to give me my money. No, the rating system is strictly voluntary and carries no force of law. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. How Does Fandango Refund Tickets by Email? What are the hours at the Chatterbox at Paragon Village? Open it in your web browserand start exploring the services we can offer. Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. Paragon Theaters offers discounted pricing for large groups of 50 and up. How Do I Apply For aJob? Absolute nightmare company! Click Apply. Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. Yes, it does. 0 stars if possible. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. I went to Applebee's twice and earned 3 TOP GUN tickets. 126. Wrote to them to get refund, no answer. Submitting a film is purely a voluntary decision made by the filmmakers. Click hereto requestmore information. Total RIP OFF. Purchased tickets on wrong day, requested refund and they would not refund the service fee even though I was ready to purchase tix for the next day. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. They refuse to give refunds via email or chat. Review Movie Club Credit Activity. Scroll down to the theatre you plan to visit, and click on the theatre name. Then, depending on how well a film performs, we will determine if it will "hold over" another week. Fandango offers refunds or exchanges, and there are several ways you can go about it. The Regal Crown Club rules can be found here. What other gift can provide action, drama, comedy and Junior Mints? Not all ticket types are available for all performances. Check Movie Club Credit Balance. Please visit our Health & Safety Action In Regards to the Coronavirus page. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. Pleaseclick hereto find out about becoming a Paragon Theaters employee and apply today! PG - Parental Guidance Suggested -- Some material may not be suitable for children. The theatre employee can access your order by phone number, ticket ID or confirmation number. Very poor business model! View detailed list of Movie Club credit usage and renewals. If you prefer calling, you can request a refund on the phone. I have a QR code that is apparently my "mobile ticket" on the app. Verification can help ensure real people write reviews about real companies. Hey all! For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit. Gift card orders cannot be delivered to PO Boxes. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. Please instead create a zip code by taking the three numbers in your postal code and adding two zeros to the end. Yes! the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. I realize the last one will be a longshot but I wasn't sure. Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online).